Keras Ticket Classification
One of amazing things about working with software engineering is the extensive number of opensource APIs available on the web for utilization. Anyone can leverage some complex tool which abstracting any complexity, without a deep knowledge in the area, and then gain some greater knowledge about that complex subject. That was my intention when I spent a couple of weekend exploring Keras. Keras is an highlevel Tensorflow API, as i’m not a data scientist Keras was was a perfect initiation tool to understand how AI/NLP, Neural Networks and CNNs works in practice.
The complete code can be found in the following github repo: TicketActivityClassifier.
That’s another text classification model, using an Neural network Classification doing basic Machine Learning stuff like in the below workflow.